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Session Information
When Microsoft Teams is used to replace your Telephony solution (PBX) there are many ways to leverage Teams calling capabilities to elevate customer engagement. You can for example handle customer calls via Microsoft's Call Queues and Auto Attendant included in Phone System. Or take customer engagement to the next level with Microsoft Teams certified contact center solutions. Receptionists specifically can be empowered to provide the best customer experience with newly released purpose build Teams attendant console solutions.
Tags
Publiek
Verkoop
Gebied van interesse
Microsoft Teams
Soort
On-Demand
Taal
Engels
Solution Area
Modern Work
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